Classes (270)
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If you've ever walked into a gathering with a roomful of strangers- or even colleagues- at a business or social event and felt uncomfortable, you are not alone. That's why Susan's first book- the classic bestseller -How To Work A Room-(now available as a silver anniversary revised edition in print, as an ebook and audiobook) has sold over one million copies in 13 countries. Susan RoAne is an author, who’s an in-demand international keynote speaker. She has shared her message of connection and communication with audiences worldwide, and in diverse publications including the New York Times, Sydney Telegraph, Financial Times, Globe and Mail, USA Today,forbes.com, Men's Health, Cosmo, the San Francisco Chronicle, huffington post and The Wall Street Journal as well as on TV, Radio and podcasts worldwide. Her clients include Coca Cola, Kaiser Permanente, The US Air Force, UnitedHealth Group, Yale University, Apple Computer, Procter and Gamble, authors@google, Intel, Stanford University, LinkedIN, The National Football League, — and, her personal favorite . . . Hershey Chocolate! In this webinar, Susan will share proven practical tips to create a network of solid relationships that can boost your business and accelerate your success.
Nowadays businesses are under great competitive pressures. Gearing the supply chain for success requires an understanding of its main drivers, and having the metrics with which performance can be measured.
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Your personal brand consists of many things: knowledge, experiences, personality, friends, family, accomplishments, failures, attire, verbal and non-verbal communication, attitude, values, faith, and much more. Personal branding is who you are, what's inside, and how that translates to everyday actions, behaviors, and decisions. Your brand value translates directly to the value of the team, organization, and/or business. We will explore the topic during this session.
You've come up with a fantastic idea for a new product or service. Now you need to convince everyone to support it. In this webinar, you will learn proven ways to become as influential as a professional marketer. When you apply these ways, more people will say "YES" to your messages. Influencing others is challenging, which is why it's worth understanding the psychological principles behind the influencing process. This presentation is based on the groundbreaking book, "Influence: The Psychology of Persuasion." by Robert Cialdini
This follow-on session delves into the successful management of change. Knowledge of cause and effect allows us to plan for change in a positive way and keep ahead of the competition. We will look at how to manage people through the difficult times and a process for organisations to follow which provides a blueprint for successful management of change.
The Bible tells us that we must first trust each other with the little things before we can trust with the big things. So it is with leaders. It is the little behaviors every day that either build trust or damage it. Employees entrust their leaders with their incomes (salaries) and their careers. These are BIG THINGS. To feel confident in these, employees must also be confident in the little things leaders do. Without a high level of trust or confidence engagement will plateau or even drop. Anyone who thinks they can achieve employee engagement without high levels of trust is sorely mistaken. Trust is a cornerstone in the foundation for employee engagement and leaders must be aware of its level and how their actions and decisions can impact it. There are four strategies leaders can use to be sure they are optimizing trust and therefore building a foundation for engagement. In this webinar participants will learn: - A leadership model which enables seamless relationship repair - The "real" root cause of most conflicts - The definition of trust - The four steps to reconciliation - How to get started
Your headline is the first impression you make on your audience. Without an attractive promise that turns a visitor into a client, the rest of your work may not even get noticed. So, from a content marketing standpoint, writing great headlines is a critical skill to learn. The better your headline, the better your chances of getting noticed and getting your work recognized.
This session looks at why change is inevitable and how it is important to embrace it. We will closely examine some of the dynamics that cause change to take place and then at the effects change has on people and organisations. By learning from failures to change we can build a bullet proof plan to implement change in the workplace.
Everyone wants to communicate more effectively. Since we've already covered some key factors on how to become a good speaker and negotiator, it is now the time to learn how to write in a clear, concise and effective style. Diction is all that matters. Attendees will gain confidence in their ability to plan and structure letters, memos and reports. We will also illustrate the correct formatting and the appropriate style strategies of various types of documents in professional written communication. Since this lecture deals with writing, we will touch upon some punctuation and grammar.
Neil Ihde
Career Development > Leadership
Recorded: Feb 23, 2015 at 09:00 am EST
Emotionally intelligent teams get results. They exhibit self-confidence, they communicate, and they require far less hands-on management. Time is not wasted on politics and personal agendas. Team members are focused on the goals of the organization and how best to achieve it. So, that means there is no conflict? Wrong. Disagreements are commonplace, and are even encouraged, but what is absent is hurt feelings, grudges, and vendettas. Do you have an emotionally intelligent team? Come find out what it takes to have an emotionally intelligent team.
Employees are leaving companies in record levels in 2015. Rather than lose your top talent to the competition, consider strategic ways of motivating your staff. Not sure how? Join Elizabeth's presentation to understand how employees tick and the three main reasons why employees leave. Elizabeth has worked with leaders all over the United States and Europe, crafting retention plans to motivate their workforce. Retaining talent need not be tricky or expensive. Don't let your best walk away.
Alia Gharaibeh
Career Development
Recorded: Feb 10, 2015 at 05:00 am EST
This class will be an introduction to the importance of the procurement function in an organization. We will learn how organizational culture and type impact the objectives of the procurement function, using tools to analyze purchases, and overview procurement strategies.
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