As the driving force behind global business consultancy powerhouse, the Brilliance Institute, founder and CEO, Simon T. Bailey innovates and inspires organizational transformation among the world’s largest corporations. Recognized internationally as one of the Top 25 Speakers shaping the speaking profession, Simon has impacted the lives of more than 1 million people with his counsel from the C-Suite to the front lines for clients including, Verizon, Microsoft, Wells Fargo, Met-Life, Omni Hotels & Resorts, IBM and Procter and Gamble through his forward-thinking interactive sessions and action-oriented programs.
He holds a master’s degree from Faith Christian University and was inducted as an honorary member of the University of Central Florida Golden Key International Honor Society. He also is a graduate of Rollins College Executive Management Program (Top 25 best private graduate business schools in the USA). Simon is a Certified Speaking Professional, the highest earned designation for the National Speakers Association and International Federation of Professional Speakers.
A bestselling author of 7 books, Simon T. Bailey’s breakout masterpiece, Release Your Brilliance, published by HarperCollins, was ranked number 17 of the Top 100 books being read by Corporate America, according to 800CEORead.com. His highly anticipated new book, The Vuja’ de’ Moment! – Shift from Average to Brilliant, invites readers to shift their thinking, creating a disruption from the norm that ignites creativity, drives productivity and increases accountability and profitability.
Commonality chokes fresh thinking. Best practices must move over and give way to what are the best ideas. If you practice the way everyone else practices that doesn’t mean you are going to get the same results. You will learn how to: Take action by learning the important difference between Déjà vu and Vuja De. Take action by using the Vuja De creativity tool in their daily business. Take action by discovering the 5 steps to shifting your thinking and accelerating your and results.
Leading Brilliantly teaches you how to put away the microscope of what didn’t happen and look through the telescope of what is possible. As a former leader of Disney Institute and after working with over 1,000 organizations, I want to share with you tips, tools, and techniques that drive results, improve productivity, and unlock creativity. You will learn... How to be intentional How to create “stickiness” for employees and customers that drive long-term results How to implement Vuja de into your leadership practices.
CUSTOMER EXPERIENCE WITH A BRILLIANT TOUCH Customer service is common sense, however, customer experience is not common. As a former leader of Disney Institute, I will teach you how to create a brilliant an uncommon, unique, and unquestionably exquisite experiences that will create customers for life. Participants will learn how to: Develop the mindset to create a sustainable customer service program. Discover simple tools that drive revenue through customer experience Be equipped with the strategies to improve employee, customer, and vendor relationships.