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Noor is a Certified International Professional Trainer currently working as a Training Manager at CrysTelCa; an Outsourcing Service Provider in Jordan, with a full range of inbound and outbound contact center services, consultancy and business process outsourcing.
Noor is an expert in managing internal and external training, planning & organising training on the company level, insuring effectiveness of training.
She also Coordinates with all trainers to ensure that all training sessions are run properly, conducts development and soft skills training like: leadership skills, telemarketing techniques, customer service, work ethics and loyalty, evaluation process ...See All